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Please fill out the form below to get started with your service request.
RDHservice Intake Form
First Name
Last Name
Company Name
Email
Phone Number
Billing Street Address
Street Address Line 2
Billing City
Billing State / Province
Billing Postal / Zip Code
Billing Country
Warranty Work
Select
No
Yes
If the manufacturer has approved warranty service, please indicate with a "Yes" and we will confirm with them.
Work Requested
Select
Lens Service
Camera Service
Cable Repair
Custom Cables
Monitor Repair
Monitor Calibration
Equipment
Please list the equipment you are wishing to get serviced (Make/Model/Serial Number) along with what work you need completed.
Delivery To RDH
Select
Dropping Off
Shipping In
Let us know how to expect your items to arrive. If it's a warranty service, we can send you a pre-paid shipping label.
Return Delivery
Select
Picking Up
Ship To My Address
Contact Me First
Let us know how you want to receive the items once completed.
Rush Service
Select
No
Yes
For an additional 25% of labor costs we can rush your order to be completed within 5 business days of arrival to us. Rush service is dependent on parts availability.
Date Required By
If you need the service completed by a specific date, please input it here and we will do our best to accomodate.
Terms & Conditions
Please properly pack and insure your equipment before shipping to us as we are not responsible for any damage caused by the carrier or improper packaging. Please also do not send extra parts unrelated to the service requested. If shipping internationally, we are not responsible for any import/export taxes, duties, and/or fees. Upon arrival to our facility, we will document and photograph the condition of your items and keep them secure while in our possession. Our service technician(s) will then review your items and prepare an estimate for the work. There is no charge for the estimate as long as any or all of the work is approved. If the estimate is declined, a fee will be assessed for our time. Upon completion of the work, your items will be made available for pickup or shipped to you at your expense. Any work performed by RDH will be warrantied for a period of 90 days.
I accept the Terms & Conditions.
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